At Traditional Alley, we collect information to provide better services to our customers. We collect information in the following ways:

Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.

Automatically Collected Information: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Sending order confirmations, shipping updates, and other transactional communications
• Improving our website, products, and services
• Personalizing your shopping experience
• Sending promotional emails and marketing communications (with your consent)
• Preventing fraud and ensuring website security
• Complying with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: We may share information with trusted third-party service providers who help us operate our business, such as payment processors, shipping companies, and email service providers.

Legal Requirements: We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption: We use SSL encryption to protect sensitive information during transmission.

Access Controls: We limit access to personal information to employees and contractors who need it to perform their job functions.

Regular Updates: We regularly update our security measures and monitor for potential vulnerabilities.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Keep you logged in to your account
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Enable social media features

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

You have certain rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Correction: You can request correction of inaccurate or incomplete information.

Deletion: You can request deletion of your personal information, subject to certain legal obligations.

Opt-out: You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.