Return & Exchange Policy
⚠️ No Refunds Available - Exchange Only Policy
All sales are final. We offer exchanges only within 12 days of delivery for items of equal or lesser value.
Exchange Requirements
✅ Eligible Items
- Within 12 days of delivery
- Original condition with tags
- Unworn and unwashed
❌ Not Eligible
- After 12-day deadline
- Custom/personalized items
- Intimate apparel
How to Exchange
- Contact contact@traditionalalley.com.np within 12 days
- Provide order number and exchange reason
- Ship item back with original packaging
- Receive replacement item (7-10 business days)
Processing Time
Total processing time: 7-10 business days from when we receive your return item.
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